ER investigator

Job Description

Empregador: Amazon

Localização: Angola

Categorias: Human Resources, Information Technology

Indústria: Computer Software, Information Technology & Services, Internet

Descrição da Vaga: Job Summary

DESCRIPTION

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an Employee Relations Investigator supporting our MENA locations. The central objective of the Worldwide Operations Centralized Investigation team is to ensure fair and respectful treatment of employees, consistent with our core business values and objectives.

Key job responsibilities

The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labor relations issues and projects.

The ER Investigator Will Work Proactively To
Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation Independently manage assigned casework, bringing investigations to closure rapidly and definitively Design, collect, and analyze multiple levels of employee and stakeholder feedback Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.

Basic Qualifications
A completed Bachelor’s Degree 2+ years human resource generalist experience or investigations specialist experience Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation Experience supporting front line employee client groups Experience in call center, distribution center, or manufacturing environments Proficiency with PeopleSoft HRIS System Fluent in Arabic and English
Preferred Qualifications
Advanced degree, JD, or other specialized training in labor/employee relations Evidence of career development and/or evidence of superior performance in previous roles Understanding of employment laws

Company – Q-Express Documents Transport

Job ID: A1900618

Full-time